API Documentation

PUT

Close ticket

/support/tickets/{id}/close

Close a ticket (user-initiated, only when is_done > 0).

This method requires authorization!

You can use your own API key, which can be obtained at control panel.

This method - requires permissions -support.update

When creating an API token in your control panel, you can choose certain permissions (for example: prevent the token from placing orders).
You can also find a list of permissions in our documentation.

Query method

PUThttps://api.stableproxy.com/v2/support/tickets/{id}/close

Query parameters

Identifier	Regulations	Example
id	1required	41

Code examples

1const baseUrl = "https://api.stableproxy.com/v2";
2const response = await fetch(baseUrl + "/support/tickets/{id}/close", {
3  method: "PUT",
4  headers: {
5    "Authorization": "API-Token [YOUR TOKEN]",
6    "Content-Type": "application/json"
7  }
8});
9const data = await response.json();

POST

Create ticket

/support/tickets

Write ticket to support.

This method requires a solved Captcha!

Some methods require captcha, in order to solve them you need to create RecaptchaV3 and insert your secret key into captcha-key, add it to your page - pass them - and get the answer from the captcha and added to the g-recaptcha-response parameter.
Create a captcha in the Google Recaptcha control panel.
Also you can write to our support and we can disable captcha for you in some methods.

Query method

POSThttps://api.stableproxy.com/v2/support/tickets

Query parameters

Identifier	Regulations	Example
messageNot necessarily	required_without:files	283
filesNot necessarily	arraydistinct	3
captcha-keyNot necessarily	nullablestring	"6Le6gTwUAAA ... secret ...tjbYd6IAYN_"
g-recaptcha-response	requiredapp\_rules\_sp_captcha_rule	"03AFcWeA690BhJU7VIxoIpsXXdDx7IVllNVz804lKvWNIBYmF42ALfY18TY4cjjQ0sY_...."
files..*	requiredfiledistinct	1852

Code examples

1const baseUrl = "https://api.stableproxy.com/v2";
2const response = await fetch(baseUrl + "/support/tickets", {
3  method: "POST",
4  headers: {
5    "Content-Type": "application/json"
6  },
7  body: JSON.stringify({
8    "message": 283,
9    "files": 3,
10    "captcha-key": "\"6Le6gTwUAAA ... secret ...tjbYd6IAYN_\"",
11    "g-recaptcha-response": "\"03AFcWeA690BhJU7VIxoIpsXXdDx7IVllNVz804lKvWNIBYmF42ALfY18TY4cjjQ0sY_....\"",
12    "files..*": 1852
13  })
14});
15const data = await response.json();

Examples of answers

Success response200application/json

{
  "data": {
    "ticket": {
      "uuid": "673314bb55dc1",
      "locale": "uk",
      "user_id": 1,
      "name": "Fudo Tsukiko",
      "updated_at": "2024-11-12T08:41:31.000000Z",
      "created_at": "2024-11-12T08:41:31.000000Z",
      "id": "4ygkv920vq",
      "title": "hello",
      "message": {
        "id": 1240,
        "uuid": "MUaDpsuaMonGto78UmIsr56S",
        "message": "hello",
        "type": "SUPPORT",
        "conversation_id": "4ygkv920vq",
        "user_id": 1,
        "created_at": "2024-11-12T08:41:31.000000Z",
        "updated_at": "2024-11-12T08:41:31.000000Z",
        "role": "user",
        "read_at": null,
        "media": [],
        "user": {
          "name": "Fudo Tsukiko",
          "avatar_url": "https://dev.stableproxy.com/storage/embed/avatar/c4ca/a4fb5a6c485bd21e6915009f2d8fd39ff69b4ee6.jpg",
          "created_at": "2022-01-17T17:10:43.000000Z",
          "role": "Користувач"
        }
      },
      "messages_count": 1,
      "last_message": {
        "id": 1240,
        "uuid": "MUaDpsuaMonGto78UmIsr56S",
        "message": "hello",
        "type": "SUPPORT",
        "conversation_id": "4ygkv920vq",
        "user_id": 1,
        "created_at": "2024-11-12T08:41:31.000000Z",
        "updated_at": "2024-11-12T08:41:31.000000Z",
        "role": "user",
        "read_at": null,
        "media": [],
        "user": {
          "name": "Fudo Tsukiko",
          "avatar_url": "https://dev.stableproxy.com/storage/embed/avatar/c4ca/a4fb5a6c485bd21e6915009f2d8fd39ff69b4ee6.jpg",
          "created_at": "2022-01-17T17:10:43.000000Z",
          "role": "Користувач"
        }
      }
    },
    "message": {
      "uuid": "MUaDpsuaMonGto78UmIsr56S",
      "message": "hello",
      "type": "SUPPORT",
      "role": "user",
      "conversation_id": "4ygkv920vq",
      "user_id": 1,
      "updated_at": "2024-11-12T08:41:31.000000Z",
      "created_at": "2024-11-12T08:41:31.000000Z",
      "id": 1240,
      "media": [],
      "user": {
        "name": "Fudo Tsukiko",
        "avatar_url": "https://dev.stableproxy.com/storage/embed/avatar/c4ca/a4fb5a6c485bd21e6915009f2d8fd39ff69b4ee6.jpg",
        "created_at": "2022-01-17T17:10:43.000000Z",
        "role": "Користувач"
      }
    }
  },
  "good": true,
  "timestamp": 1731400891,
  "cause": {
    "type": "user",
    "user_id": 1,
    "token_id": 302,
    "token_sign": "8491affc7321d0925064c90eeeee53d2"
  }
}

Identifier

Regulations

Example

1required

1const baseUrl = "https://api.stableproxy.com/v2"; 2const response = await fetch(baseUrl + "/support/tickets/{id}/close", { 3 method: "PUT", 4 headers: { 5 "Authorization": "API-Token [YOUR TOKEN]", 6 "Content-Type": "application/json" 7 } 8}); 9const data = await response.json();

Identifier

Regulations

Example

messageNot necessarily

required_without:files

283

filesNot necessarily

arraydistinct

captcha-keyNot necessarily

nullablestring

"6Le6gTwUAAA ... secret ...tjbYd6IAYN_"

g-recaptcha-response

requiredapp\_rules\_sp_captcha_rule

"03AFcWeA690BhJU7VIxoIpsXXdDx7IVllNVz804lKvWNIBYmF42ALfY18TY4cjjQ0sY_...."

files..*

requiredfiledistinct

1852

1const baseUrl = "https://api.stableproxy.com/v2"; 2const response = await fetch(baseUrl + "/support/tickets", { 3 method: "POST", 4 headers: { 5 "Content-Type": "application/json" 6 }, 7 body: JSON.stringify({ 8 "message": 283, 9 "files": 3, 10 "captcha-key": "\"6Le6gTwUAAA ... secret ...tjbYd6IAYN_\"", 11 "g-recaptcha-response": "\"03AFcWeA690BhJU7VIxoIpsXXdDx7IVllNVz804lKvWNIBYmF42ALfY18TY4cjjQ0sY_....\"", 12 "files..*": 1852 13 }) 14}); 15const data = await response.json();

{ "data": { "ticket": { "uuid": "673314bb55dc1", "locale": "uk", "user_id": 1, "name": "Fudo Tsukiko", "updated_at": "2024-11-12T08:41:31.000000Z", "created_at": "2024-11-12T08:41:31.000000Z", "id": "4ygkv920vq", "title": "hello", "message": { "id": 1240, "uuid": "MUaDpsuaMonGto78UmIsr56S", "message": "hello", "type": "SUPPORT", "conversation_id": "4ygkv920vq", "user_id": 1, "created_at": "2024-11-12T08:41:31.000000Z", "updated_at": "2024-11-12T08:41:31.000000Z", "role": "user", "read_at": null, "media": [], "user": { "name": "Fudo Tsukiko", "avatar_url": "https://dev.stableproxy.com/storage/embed/avatar/c4ca/a4fb5a6c485bd21e6915009f2d8fd39ff69b4ee6.jpg", "created_at": "2022-01-17T17:10:43.000000Z", "role": "Користувач" } }, "messages_count": 1, "last_message": { "id": 1240, "uuid": "MUaDpsuaMonGto78UmIsr56S", "message": "hello", "type": "SUPPORT", "conversation_id": "4ygkv920vq", "user_id": 1, "created_at": "2024-11-12T08:41:31.000000Z", "updated_at": "2024-11-12T08:41:31.000000Z", "role": "user", "read_at": null, "media": [], "user": { "name": "Fudo Tsukiko", "avatar_url": "https://dev.stableproxy.com/storage/embed/avatar/c4ca/a4fb5a6c485bd21e6915009f2d8fd39ff69b4ee6.jpg", "created_at": "2022-01-17T17:10:43.000000Z", "role": "Користувач" } } }, "message": { "uuid": "MUaDpsuaMonGto78UmIsr56S", "message": "hello", "type": "SUPPORT", "role": "user", "conversation_id": "4ygkv920vq", "user_id": 1, "updated_at": "2024-11-12T08:41:31.000000Z", "created_at": "2024-11-12T08:41:31.000000Z", "id": 1240, "media": [], "user": { "name": "Fudo Tsukiko", "avatar_url": "https://dev.stableproxy.com/storage/embed/avatar/c4ca/a4fb5a6c485bd21e6915009f2d8fd39ff69b4ee6.jpg", "created_at": "2022-01-17T17:10:43.000000Z", "role": "Користувач" } } }, "good": true, "timestamp": 1731400891, "cause": { "type": "user", "user_id": 1, "token_id": 302, "token_sign": "8491affc7321d0925064c90eeeee53d2" } }

Support

Close ticket

Query method

Query parameters

Code examples

Create ticket

Query method

Query parameters

Code examples

Examples of answers

Support

Close ticket

Query method

Query parameters

Code examples

Create ticket

Query method

Query parameters

Code examples

Examples of answers